Terms of Service

Last updated: August 26, 2026

Overview

This website is operated by VITANOVA STORE LLC. Throughout the website, the terms “we,” “us,” and “our” refer to VITANOVA STORE LLC.

VITANOVA STORE LLC offers this website, including all information, products, services, features, and tools available through it, to you conditioned upon your acceptance of these Terms of Service and all other policies referenced herein.

Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to offer and sell our products and services.

By visiting vitanovastoreofficial.com, browsing our website, creating an account, or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you must not access the website or use our services.

1. Eligibility and Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence and are legally capable of entering into a binding agreement.

Certain products may be subject to additional age, location, shipping, or legal restrictions. You agree not to purchase or use any product in violation of applicable federal, state, or local law.

You may not use our products, website, or services for unlawful, fraudulent, abusive, or unauthorized purposes. You must not transmit viruses, malicious code, or any material intended to disrupt or compromise the website or another person’s information.

A violation of these Terms may result in the suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service, limit quantities, cancel orders, or restrict access to the website when reasonably necessary, including in cases involving suspected fraud, payment risk, policy abuse, unlawful activity, inventory errors, product restrictions, or violations of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, or commercially use any portion of the website or its content without our prior written permission.

Your use of Shopify and other third-party services involved in operating this store may also be subject to their respective terms and policies.

3. Product Information

We make reasonable efforts to display accurate product descriptions, ingredients, sizes, quantities, colors, packaging, photographs, and other details.

Product packaging, labels, ingredients, colors, and designs may occasionally be updated by manufacturers. Your screen settings may also affect how colors and images appear. We cannot guarantee that every display will perfectly represent the physical product.

You are responsible for reading all product labels, ingredient lists, directions, warnings, allergen information, and manufacturer instructions before purchasing or using a product.

If information on the website conflicts with the physical product label, contact us before using the product.

4. Health and Wellness Disclaimer

Information provided on this website is intended for general informational and educational purposes only. It is not medical advice and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Products sold through VITANOVA STORE LLC are not substitutes for professional medical advice, diagnosis, treatment, or prescribed medication.

Before using vitamins, supplements, skincare, personal care, intimate care, or wellness products, consult a qualified healthcare professional when appropriate, particularly if you:

• Are pregnant or breastfeeding.

• Have a medical condition.

• Have allergies or sensitivities.

• Take prescription or over-the-counter medication.

• Are preparing for surgery.

• Are purchasing a product for a child.

• Experience an adverse reaction.

Stop using a product and seek appropriate medical assistance if you experience an unexpected or adverse reaction.

Statements about dietary supplements might not have been evaluated by the United States Food and Drug Administration. Individual results can vary.

5. Prices, Billing, and Payments

All prices are displayed in United States dollars unless otherwise stated.

Prices, discounts, promotions, product availability, and shipping charges may change without prior notice. A price change will not affect an order that we have already accepted, except when correction is necessary because of an obvious pricing or technical error.

You agree to provide current, complete, and accurate billing, shipping, payment, and contact information. You authorize us and our payment providers to charge the total amount shown at checkout, including applicable taxes and shipping charges.

We reserve the right to correct pricing, description, availability, or calculation errors and to cancel or refuse an affected order. If payment has already been collected for a canceled order, the appropriate amount will be refunded to the original payment method.

Discount codes:

• Must be entered before checkout is completed.

• Cannot be applied retroactively.

• Cannot be redeemed for cash.

• May be subject to expiration dates, minimum purchases, customer eligibility, product exclusions, and other restrictions.

• May not be combined unless expressly permitted.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance. An order is accepted when we confirm and begin processing it.

We reserve the right to reject, limit, or cancel an order when reasonably necessary, including because of:

• Product or inventory unavailability.

• Pricing or description errors.

• Payment authorization problems.

• Suspected fraud or unauthorized activity.

• Duplicate or unusually large orders.

• Legal, geographic, shipping, or product restrictions.

• Violation of these Terms or another store policy.

If we cancel an order after collecting payment, we will issue the appropriate refund to the original payment method.

7. Shipping and Delivery

Orders are subject to our Shipping Policy, available at:

https://vitanovastoreofficial.com/policies/shipping-policy

Delivery dates and transit times are estimates unless expressly stated otherwise. Delays may occur because of carrier operations, weather, holidays, address problems, supply interruptions, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if you discover an error. We cannot guarantee that an address can be modified after an order enters processing or fulfillment.

Risk of loss and other delivery responsibilities will be handled according to applicable law and our published Shipping Policy.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, damaged products, incorrect items, and order cancellations are governed by our Return and Refund Policy:

https://vitanovastoreofficial.com/policies/refund-policy

Customers must contact us and receive authorization before returning any item. Eligibility requirements, exclusions, return-shipping responsibilities, and refund processing terms are explained in that policy.

9. Gift Cards, Promotions, and Final Sale Items

Gift cards, if offered, are not redeemable for cash except when required by law. Lost or stolen gift cards might not be replaceable unless sufficient proof of purchase and ownership is provided.

Products identified as Final Sale, Clearance, or non-returnable are subject to the restrictions disclosed before purchase and in our Return and Refund Policy.

Promotional offers may be modified, suspended, or discontinued when permitted by law. We reserve the right to cancel discounts obtained through manipulation, duplication, technical errors, or other misuse.

10. Accounts and Account Security

You are responsible for maintaining the confidentiality of your account information and for activity conducted through your account.

You agree to provide accurate information and promptly update it when necessary. Notify us immediately if you suspect unauthorized access or use.

We may suspend or terminate an account that contains inaccurate information, is used fraudulently, violates these Terms, or creates a security or legal risk.

11. Personal Information and Privacy

Your submission and our processing of personal information are governed by our Privacy Policy:

https://vitanovastoreofficial.com/policies/privacy-policy

By using the website, you acknowledge that Shopify and other service providers may process information necessary to operate the store, complete transactions, prevent fraud, fulfill orders, and provide customer support.

12. Intellectual Property

The website and its content—including text, graphics, logos, branding, page layouts, photographs, videos, icons, designs, and software—are owned by VITANOVA STORE LLC, our licensors, manufacturers, suppliers, Shopify, or other authorized rights holders.

Nothing in these Terms grants you ownership of any intellectual property. You may use the website solely for personal, lawful, and noncommercial purposes.

Product names, trademarks, logos, and images belonging to third-party brands remain the property of their respective owners. Their appearance on this website does not transfer ownership or grant any license beyond what is necessary to identify and offer authentic products.

13. Reviews, Feedback, and User Content

If you submit a product review, photograph, comment, suggestion, or other content, you represent that:

• You own or have permission to submit it.

• It is truthful and based on your genuine experience.

• It does not violate another person’s privacy or intellectual-property rights.

• It is not unlawful, abusive, defamatory, fraudulent, obscene, or misleading.

• It does not contain malicious software, undisclosed advertising, or spam.

You grant VITANOVA STORE LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, adapt, and display submitted content for operating and promoting the store, subject to applicable law and our Privacy Policy.

We may moderate or remove content that violates these Terms.

14. Third-Party Services and Links

The website may contain links to third-party websites or use services provided by Shopify, payment processors, carriers, analytics providers, review platforms, and other independent businesses.

We do not control and are not responsible for the availability, content, security, accuracy, or practices of independent third-party websites and services.

Your use of third-party services is governed by their own terms and policies. You should review those terms before providing information or completing a transaction.

15. Prohibited Uses

You must not use the website or its content:

• For unlawful, fraudulent, deceptive, or abusive purposes.

• To violate any federal, state, local, or international law.

• To infringe intellectual-property, privacy, publicity, or other legal rights.

• To harass, threaten, discriminate against, or harm another person.

• To submit false, misleading, or malicious information.

• To transmit malware, viruses, or destructive code.

• To collect or track another person’s information without authorization.

• To interfere with the website’s security or operation.

• To circumvent purchase, age, location, product, or payment restrictions.

• To place unauthorized, fraudulent, or abusive orders.

• To scrape, crawl, copy, or commercially exploit website content without permission.

We may terminate access or cancel orders associated with prohibited activity.

16. Errors, Inaccuracies, and Omissions

The website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, availability, shipping, or other information.

We reserve the right to correct errors, update information, and cancel affected orders when permitted by law. If an order is canceled after payment, we will issue the appropriate refund.

17. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that access will always be uninterrupted, timely, secure, or error-free. We do not warrant that every result obtained through use of the website or a product will be identical for every customer.

Products may also be subject to warranties or representations provided directly by their manufacturers. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, VITANOVA STORE LLC and its owners, officers, employees, contractors, agents, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from use of the website, inability to use the website, or use of a product.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms limits liability or consumer rights that cannot legally be limited or excluded.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless VITANOVA STORE LLC and its owners, officers, employees, contractors, agents, service providers, and affiliates from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.

21. Waiver

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or of our right to enforce it later.

22. Entire Agreement

These Terms and the policies referenced herein constitute the entire agreement between you and VITANOVA STORE LLC concerning use of the website and purchases through the store.

23. Governing Law

These Terms and any transaction with VITANOVA STORE LLC are governed by applicable United States federal law and the laws of the State of Colorado, without regard to conflict-of-law principles.

Nothing in this section limits any non-waivable consumer protection available under the laws applicable to you.

24. Changes to These Terms

We may update these Terms to reflect changes in our operations, services, legal obligations, or business practices.

The revised version will be published on this page with an updated “Last updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

25. Contact Information

Questions about these Terms should be sent to:

VITANOVA STORE LLC
Registered business address:
1500 N Grant St, Ste N
Denver, CO 80203
United States

Email: contact@vitanovastoreofficial.com
Phone: +1 (219) 289-3334
Website: https://vitanovastoreofficial.com